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Investor Relations

Investor Relations - Client Services Manager

The Investor Relations - Client Services Manager supports fundraising, investor servicing, investor communications, and relationship management. The role reports to the Investor Relations Head, and works closely with the COO, investment team, finance team, placement partners, and external service providers to deliver an institutional-quality investor experience. A smart, friendly, self-driven candidate who is eager to learn will have strong opportunities to take on greater responsibility and develop their career at MESH.

Salary range: TWD 40,000–90,000, depending on qualifications and fit.

Key Responsibilities

Fundraising & Investor Onboarding
• Support fundraising campaigns and investor onboarding.
• Coordinate subscription documents, KYC/AML processes, capital calls, closings, and allocations.
• Maintain fundraising pipeline, CRM, and investor records.

Investor Relationship Management
• Serve as a day-to-day contact for prospective and existing investors.
• Coordinate investor enquiries, meetings, post-investment support, and issue resolution.
• Support ongoing LP relationship management.

Investor Communications
• Prepare and distribute investor newsletters, quarterly updates, and portfolio communications.
• Maintain investor data rooms, mailing lists, CRM records, and investor portal information.
• Coordinate investor webinars and online events.

Investor Events
• Plan and execute annual conferences, annual dinners, portfolio company events, expert talks, webinars.
• Coordinate venues, vendors, speakers, travel, invitations, RSVPs, logistics, and post-event follow-up.
• Measure attendance and investor engagement to improve future events.

Placement Partner Coordination
• Coordinate with placement partners regarding investor introductions, allocations, closings, and ongoing communications.

Process Improvement
• Develop SOPs, improve CRM workflows, support automation initiatives, and maintain fundraising dashboards.
• Coordinate across Finance, Fund Operations, Legal, and external service providers.
• Assist with ad hoc projects as assigned.

Requirements
• Bachelor's degree in Business, Finance, Economics, Communications, or related field.
• 1–3 years of experience in investor relations, client service, private banking, wealth management, financial services, or consulting.
• Excellent English and Mandarin communication skills.
• Strong organizational skills and attention to detail.
• Professional client-facing manner.
• Able to work full-time in the office (Xinyi District), five days per week.

Nice-to-have
• Experience in venture capital, private equity, or asset management.
• Knowledge of fund structures and fundraising processes.
• Experience with CRM platforms, Notion, webinar/event management tools.
• Corporate communications and media activities experience.

Who Thrives at MESH
• Ownership & Initiative – Self-motivated, accountable individuals who take ownership of their work.
• Communication & Teamwork – Strong communicators who collaborate effectively.
• Growth Mindset & Adaptability – Curious learners who continuously improve.
• Professionalism & Execution – High integrity with exceptional attention to detail.

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